Whose advice do i value most in solving IT problems?
Steve Hay for programming,
Steve Rossiter for Computer system
Ross Brown for Computer system
Leam for detecting problems
Which person is more expert in a particular Application?
My areas of Expertise are Spreadsheet and Database.
You can find advice for IT technical support in
Error reports codes depend on the OS
IT Technicians T1 T2 T3
Forums Anonymous (Avatar)
Manufacturers Hardware & Software, Knowledge base / Resource sites
FAQ Leaflets T1
User manuals filetype: pdf
Professionals bcs.org
Videos commoncraft lynda.com youtube
Learning Tree anywhere
Blogs
IM Instant Messaging
IRC Internet Relay Chat, channels
IRC (mIRC)
Fault logs resolution message
Books OREILLY www.safari pdf
Magazines PCPro Computer Weekly IT Now
Helpdesk in a shop
Colleages with speacialist expertise
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